Boone & Boone rolls out new customer-focused website

Boone & Boone launched a new website on July 23, 2026, aimed at improving customer access to training, technical resources, and product information. The update is designed to help HVAC, plumbing, and industrial clients save time and reduce downtime.

Why it matters: - Boone & Boone is trying to make it easier for customers to find technical information, training and local inventory support in one place. - The update is aimed at helping clients save time, capital and minimize downtime in day-to-day operations. - The new site also adds another service layer beyond support from Boone & Boone sales representatives.

What happened: - Boone & Boone launched a new website focused on customer experience. - The company is an employee-owned manufacturers’ representative serving HVAC, plumbing and industrial systems. - The website went live July 23, 2026, with a rollout announced from Albuquerque, New Mexico.

The details: - The site includes access to Boone & Boone Academy through a registration link. - Boone Academy lists educational seminars across Oklahoma, Arkansas and New Mexico. - Select seminars qualify for PE PDH credits. - The website offers whitepapers on topics including domestic water pressure booster sizing and centrifugal pump applications. - The Engineering Toolbox provides manufacturer sizing tools. - The site gives quick access to Line Cards for manufacturer and product identification. - Streamlined navigation is intended to speed access to product information and resources. - Boone & Boone says customers can use the site to request information on selections and find the closest location with local, in-stock inventory. - The company said additional website enhancements will roll out in the near future. - Customers can visit the new website for more information.

Between the lines: - The website launch signals a push to move Boone & Boone closer to customers through self-service tools and technical content. - The emphasis on education, sizing tools and whitepapers suggests the company is using digital resources to support contractors and engineers, not just sales. - The focus on inventory visibility and local access points to a broader effort to reduce friction in purchasing and project planning.

What's next: - Boone & Boone plans to add more website enhancements in the near future. - The company is encouraging customers to use the site to explore training, resources and product support.

The bottom line: - Boone & Boone is betting that a more useful website will strengthen customer relationships and make its technical support easier to access.