AGP Wire

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Customer success management software is expanding as companies race to improve retention, engagement and recurring revenue.

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Global Link Ventures will bring seven Korean fashion, beauty and jewelry brands to 262 Mott Street in Nolita from September 22 to October 5, 2026. The pop-up is designed to connect the brands with New York consumers, creators and retail…

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The customer experience management market is forecast to grow from $19.10 billion in 2025 to $54.23 billion by 2035, driven by AI, analytics, omnichannel engagement and personalization.

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Li Auto introduced its flagship All-New Li L9 in Dubai on Sept. 4, marking a key step in the Chinese EV maker’s push into the Gulf market.

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Farmers Choice Dispensary, which runs farm-stand-style cannabis shops in New Paltz and Fishkill, has been named Cannabis Dispensary of the Year by the Consumer Ratings Institute.

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Conversational AI is turning first contact into a scheduling path for service businesses by answering questions, gathering details and moving customers toward appointments in one exchange.

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Ampcus said Sept. 3, 2026, that Vijay Sundhar has joined as senior vice president of Enterprise AI & Customer Engagement after the company completed its acquisition of SmarterD. The move gives Ampcus a new leader for AI strategy as it folds…

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Oilstop Drive-Thru Oil Change has opened a new service center at 1675 Tuolumne Street in Vallejo, California, after acquiring and upgrading the former SpeeDee Oil Change & Auto Service site.

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UFA Co-operative Limited has opened a new Farm & Ranch Supply store in Two Hills, Alberta, marking the first location built under its Express Store model.

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EverGuard Roofing promoted Jose Velazquez and hired Isaiah Martinez as vice presidents effective Sept. 1, 2026, as the New Mexico roofing company expands its leadership team.

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TÜV Rheinland North America and BG Networks announced a strategic partnership on Sept. 3, 2026, to speed cybersecurity compliance, testing and security implementation for connected device makers.

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CENGN has added New Ventures BC and Innovate BC as members to bring intellectual property education and mentorship into its Living Lab projects for Canadian startups and scaleups.

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Midas of Lafayette opened Sept. 2 at 3115 W. Pinhook Road, bringing the company’s Auto Hospitality approach and full-service maintenance and repair lineup to drivers in Lafayette and the Acadiana region.

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Scrappy Apparel Company is widening its custom uniform programs for HVAC, plumbing, electrical, roofing and pest control businesses nationwide.

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SaaSify unveiled a brand refresh and AI-native product direction on September 3, 2026, as it expands its cloud go-to-market platform across AWS, Microsoft Azure and Google Cloud.

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MessagePay said it has signed its 400th financial institution customer and added 86 more credit unions and community banks in August 2026 alone.

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ShipToBox.com says it is expanding its commerce technology to help consumers and businesses buy from U.S. retailers, consolidate orders and arrange delivery to more than 220 countries and territories.

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Houston-based travel tech platform ServiceTrip says it now connects more than 68,000 travel agencies worldwide through one real-time booking system.

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Retailers are expanding technology budgets to modernize supply chains, automate fulfillment and improve inventory planning, according to Forrester’s US Tech Forecast 2026. The move is pushing legacy EDI into smarter trading networks that connect…

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Founder Quincy van der Ree is launching Sigmira after five years of running an engraving business and testing four product customization systems that created cost, maintenance and reliability problems.